Chapter 3 Round Up | Empower Development

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M85 - Claims Practice

Before We Get Started

Welcome! (0:39)
Learning Outcome Mind Maps
Unit Structure (0:28)
Save The Date
M85 - 2025 Update (4:58)
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Chapter 1 - Regulatory Environment

Introduction (1:01)
UK Regulation of Insurance (6:40)
New Consumer Duty (3:32)
Complaints Procedures and the FOS (2:42)
Checklist
Test Your Knowledge
Chapter 1 - Round Up (1:39)
Chapter 1 - Audio Only
The FOS- an update (1:02)

Chapter 2 - Determining the Existence of Cover

Introduction (0:24)
The Structure of a Typical Policy (5:28)
Claims Made and Losses Occurring (1:36)
Notification Conditions (2:39)
Checklist
Test Your Knowledge
Chapter 2 Round Up (3:36)
Chapter 2 - Audio Only

Chapter 3 - Legal Principles

Introduction (0:25)
A Reminder of Insurable Interest and Contract Formation (1:18)
Insurance Contract Law Reform (3:23)
Waiver and Estoppel (2:58)
Proximate Cause (2:05)
Warranties, Conditions and Exclusions (1:56)
Wayne Tank and Pump Vyond (0:51)
Leyland Shipping v. Norwich Union Fire Insurance (0:38)
J.J. Lloyd (0:39)
Breach of Warranty (1:39)
Checklist
Test Your Knowledge
Chapter 3 Round Up (3:19)
Chapter 3 - Audio Only

Chapter 4 - Claims Information and Reserving

Introduction (0:15)
Claims Information (3:30)
Reserving (4:02)
Checklist
Test Your Knowledge
Chapter 4 Round Up (2:57)
Chapter 4 - Audio Only

Chapter 5 - Handling and Settlement

Introduction (0:20)
Negotiation and Settlement of Claims (1:15)
Handling Intentional Claims (2:52)
Fraudulent Claims (4:12)
Subrogation and Contribution (4:17)
Lister v. Romford Ice and Cold Storage (0:37)
Maximum liability method (1:36)
Independent Liability Method (2:01)
Reinsurance Recoveries (2:13)
Artificial Intelligence (2:43)
Checklist
Test Your Knowledge
Chapter 5 Round Up (4:41)
Chapter 5 - Audio Only

Chapter 6 - Handling Personal Lines Claims

Introduction (0:13)
Claims Notification (1:54)
Assessing Coverage and Investigating the Claim (3:04)
When The Claim Is Covered and When The Claim Is Not Covered (2:36)
Test Your Knowledge
Checklist
Chapter 6 Round Up (2:34)
Chapter 6 - Audio Only

Chapter 7 - Handling Property and Business Interruption Claims

Introduction (0:16)
Handling the Claims (3:54)
Negotiation and Settlement (5:00)
Alternative Dispute Resolution (2:14)
Business Interruption Claims (0:57)
Checklist
Test Your Knowledge
Chapter 7 Round Up (3:00)
Chapter 7 - Audio Only

Chapter 8 - Handling Third Party Liability Claims

Introduction (0:14)
Third Party Liability and Property Claims (1:41)
Remedies Available (0:56)
Handling The Claim (3:13)
Checklist
Test Your Knowledge
Chapter 8 Round Up (2:19)
Chapter 8 - Audio Only

Chapter 9 - Valuing and Reserving Third Party Personal Injury Claims

Introduction (0:17)
Valuation (1:21)
General Damages (2:49)
Special Damages (3:03)
Rehabilitation (1:22)
Checklist
Test Your Knowledge
Chapter 9 Round Up (3:08)
Chapter 9 - Audio Only

Chapter 10 - Litigating Third Party Liability Claims

Introduction (0:16)
The Civil Procedure Rules (2:58)
The Litigation Process (2:29)
Part 36 (1:15)
Professional Indemnity Claims (1:18)
Checklist
Test Your Knowledge
Chapter 10 Round Up (1:54)
Chapter 10 - Audio Only

Additional Support

Refer a friend
Accelerate your Revision (47:54)
ACII- Completing Your Advanced Diploma (8:09)
M85 Audio Only - Full Course
ACII- Completing Your Advanced Diploma - Audio Only
ACII Journey Mapping (10:26)
PRIN poster
Regulatory poster
M85 - What you need to know webinar (56:58)
Taking Your Exam – What you Need to Know
Approach to Cii Diploma coursework (27:24)
Approach to Cii Diploma coursework - Audio Only
CII Exam practice paper Based on the 2021/2022 syllabus examined from 1 May 2021 until 30 April 2022
'I PASSED' Stamp for Social Giveaway

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